Mental Health & Wellbeing | AV Connect
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Any individual who is serving or has served in the Australian Defence Force (ADF) is considered a veteran, whether their service was undertaken within Australia or overseas. All veterans with at least one day permanent or continuous full-time service and their immediate family members are entitled to free and confidential mental health support services for life.

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Defence Health & Wellbeing Portal
Resources for all current and ex-serving ADF Members and their families.

Current and past full-time members of the ADF may be able to access free mental health treatment. This includes reservists who have at least one day of continuous full-time service (CFTS.   You do not need to prove that your ADF service caused the conditions.  DVA will cover the cost through Non-Liability Health Care (NLHC).

 

Mental health treatment can be provided to you by a:

 

  • Alcohol or other drug community-based program approved by DVA

  • GP,

  • Hospital,

  • Mental Health program by an Occupational therapist,

  • Mental Health program by a Social Worker,

  • Psychologist,

  • Psychiatrist,

  • PTSD program

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You will need a Veteran White Card that covers mental health treatment, or a Veteran Gold Card.

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Chaplains provide pastoral care and diverse spiritual support. 

ADF Chaplains 1300 333 362

Chaplains 1800 24 27 52

Chaplaincy Australia

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OPEN ARMS - Safe Zone Support is a free and anonymous counselling line for all current and ex-serving ADF personnel, veterans and their families. It is available 24 hours a day, 7 days a week. 

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Defence Member and Family Support provides a range of support services, assistance and resources to support families during deployment & family member absence. Partners of ADF members can access a range of services, including employment assistance funding and support during the ADF member's deployment.

24hour Service for Triage and health support for ADF members

24hour Support and information for ADF Family Members

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Open Arms

Counsellors

Information

ADF

Open Arms provides free and confidential counselling to anyone who has served at least one day in the ADF, their partners and families.  

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Eligibility matrix

A quick overview of eligibility criteria.

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Open Arms

Counsellors

Information

ex-service

Phone Line 
1800 011 046
For free support, 24 hours a day, current ADF & families

Phone Line 
1800 011 046
For free support, 24 hours a day, current ADF & families

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LifeLine

Black Dog

Beyond Blue

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Operation PTSD

You are NEVER
Alone

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"Open Arms offers a variety of free training opportunities to those seeking to help family, friends, co-workers or others in the veteran community." 

 Open Arms Mental Health Workshops

Open Arms welcomes its partnership with the Returned and Services League of Australia (RSL) to deliver mental health training to any volunteers in the veteran community.

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Suicide 

Callback Service

Government Support

Search an organisation that specifically supports Veterans near you!

Search an organisation that has services that you may need!

Ask Izzy helps you find support, now and nearby
Ask Izzy is a website that connects people in need with housing, a meal, money help, family violence support, counselling and much more.

It is free and anonymous, with thousands of services listed across Australia.

And if you’re on the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you don’t have credit or access to wifi.

My Community Directory lists organisations that provide services that are free or subsidised to the public in thousands of locations across Australia. These services are aligned into various Community Directories.

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Further support

Defence Family Helpline

Suicide Assistance

Defence Family All Hours Support Line

Mental Health Crisis Line

You can contact your GP for a Mental Health Plan.

 

Check your eligibility here:  mental health treatment plan

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You can find a Health professional here:

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For individuals, families and communities Phoenix Australia provides advice, information, self-help tools and support in addressing Veterans needs.

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A digital mental health clinic for all Australians.
Trusted by over 150,000 Australians, MindSpot provides free, anonymous assessment and treatment for adults experiencing stress, anxiety, depression, OCD, PTSD, and chronic pain. Start with a 20-minute assessment and get connected with help.

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